![]() The VPN server may be configured to only expect one connection from your account or certificate at a time.You should contact your VPN Provider to ensure the VPN server is online and that your connection details are correct. This could indicate the address or port of the VPN server is incorrect, the server is offline, or a firewall is blocking your connection. If you receive an Inactivity timeout error before even successfully connecting it means that OpenVPN was unable to connect to the remote VPN server.This could be caused by any of the following issues: If your VPN connection is dropping out, and the "Inactivity timeout (-ping-restart)" error is listed in the OpenVPN log, it means Viscosity/OpenVPN isn't receiving any pings from the OpenVPN server. ![]() If no pings are received by the client over a period of time, then it knows that the VPN connection is no longer connected and it should try to reconnect.Ī common example setup is to have both the OpenVPN server and client configured to send pings every 10 seconds (the "ping" value), and reconnect if no pings have been received for more than 60 seconds (the "ping-restart" value). To detect whether a VPN connection is still active and connected OpenVPN will send regular "pings" between the server and the client to check that the VPN connection is still active.
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